South Africa Tourism
CTGA- Cape Tourist Guides Association
CTT- Cape Town Tourism
“The fact that well-established mainly white established tourism practitioners were willing to share their knowledge and skills acquired through unfair advantage during the Apartheid years, was for me not just an opportunity to advance my knowledge and make alliances to grow my business, but it was also a moral and healing experience in the realisation that there were (white) people out there who also took this opportunity to contribute to righting the imbalances of the past”, he excitedly exclaims.
The Tourism Mentorship Programme is a method in which previously disadvantaged individuals, who owns small or medium enterprises, are developed in areas such as business skills, to effectively become a competitive player and to identify opportunities for sustainable growth. The model for this programme was designed by Anix Consulting’s own MD, Rhiyaan Cupido in 2003, thereafter expanded successfully to Kwa-Zulu Natal and the Northern Cape.
He supported the Programme by his presence at TMP meetings and functions. It is important to have visibility and presence by the facilitators of projects as it reinsures participants that there is recourse if issues arise between mentors and mentees, he warmheartedly remembers. Faizal was involved with the Programme for two consecutive years (2003 & 2004) and played the role as mentee and mentor. He fondly recalls never to have had bad experiences and remembers it as an exciting time. In fact, his business has flourished since the introduction of TMP.
He says, ”It connected me with a broader world of tourism. I am contracted to three major tour operators where I handle their Cape Town tours and transfers. It (also) gave me insider-knowledge of how the industry is structured and how approaches are to be made, the correct people to talk to and the appropriate platforms to work on.”
Faizal describes himself as an intensely curious person and is an avid reader and researcher on a vast range of topics from engineering to the environment, history to socio-political issues and food to fashion. He is also a multilingual person as he is fluent in English, Afrikaans, isiXhosa, siZulu, Gujerathi, Hindi and Urdu.
He encourages other entrepreneurs to become involved in the TMP, and shares this advice, work hard, invest in your business, and find the channels that will lead you to the business that you seek from players in the industry.
Tragically, Mr Faizal Gangat, passed away in June 2016 after a short illness.The business is now owned and managed by his wife Robea Ballo and nephew Moegammad Mosaval.